Poker Cottage Rockhampton

Privacy Policy

Effective date: 15 September 2026.

This Privacy Policy explains how Poker Cottage Rockhampton may collect, use, disclose, store and otherwise handle personal information through https://pokercottagerockhampton.com and direct communications with the venue. It applies to this website and to information you choose to provide when contacting us about the venue.

Poker Cottage Rockhampton is an offline poker venue in Rockhampton, Queensland, Australia. This informational website helps visitors explore the venue, poker room, card lounge, poker tables, dining and reservation enquiries. It is not an online poker account or wagering interface, and this policy does not govern unrelated third-party websites.

Information we may collect

Information you provide directly

You may choose to provide personal information when you email, call, submit a contact form or make a reservation enquiry. Depending on what you decide to share, this may include your name, email address, telephone number, preferred contact method, the content of your enquiry and other details that help us respond.

An enquiry about a poker table, poker room visit, dining, the card lounge or poker tournaments may also include scheduling preferences or group details if you voluntarily provide them. We use “may include” because the information supplied depends on your request and the channel you use. You can contact us at [email protected] or +61 7 4931 6278.

  • Your contact details and preferred reply channel.
  • The question, request or reservation context you choose to share.
  • Optional timing or group details relevant to a venue enquiry.

Website and device information

Ordinary use of https://pokercottagerockhampton.com may generate technical information used to deliver, secure and understand the performance of the website. This may include browser type, device information, pages viewed, referring pages, approximate location inferred from an IP address, visit dates and times, and an IP address or similar network identifier.

Technical information may be received through server logs, cookies or similar technologies. These details can help us identify broken pages, understand which venue information is useful, improve accessibility and diagnose site issues. Cookies and similar technologies are explained further below. We do not name a particular analytics platform or tracking provider in this policy.

Purpose

How we may use information

01

Responding to enquiries and requests

We may use information to answer a question, follow up on a contact request or manage an enquiry about reserving a poker table or visiting the venue. This can include enquiries about real poker tables, the poker room Rockhampton experience, dining, the card lounge, poker games or poker tournaments. We may use the contact details you provide to reply through the relevant channel, but an enquiry does not promise table availability, confirmation or a booking outcome.

02

Operating and improving the website

Technical and usage information may be used to maintain website functionality, understand how visitors use content, diagnose issues and improve the visitor experience. For example, it may help us identify a broken page, make content more accessible or understand which venue information visitors find useful. This purpose is connected with operating the site, not with profiling visitors or creating behavioural advertising audiences.

03

Protecting the venue and website

We may use information to help maintain security, prevent misuse, investigate suspicious activity and meet applicable legal obligations. This is a general website and communications purpose. It does not describe unsupported player-monitoring practices or a particular fraud, surveillance or security system. We will handle these matters as appropriate to the circumstances and applicable requirements.

04

Communications where appropriate

We may use details you supply to communicate about the enquiry you made or another purpose reasonably connected with that communication. This can include necessary follow-up on a venue request, rather than broad promotional communication. If you want us to stop non-essential direct communications, you can ask us by emailing [email protected].

Sharing information and third-party sites

When information may be shared

We may disclose personal information where reasonably necessary to respond to a request, operate the website or venue communications, meet legal obligations, protect rights or safety, or support a business change if one becomes relevant. Any disclosure will depend on the circumstances and the information involved.

  • To help address a visitor’s request or related communication.
  • To meet legal obligations or respond appropriately to a lawful requirement.
  • To protect the rights, safety, website or operations of Poker Cottage Rockhampton.

This policy does not describe selling personal information as a standalone marketing product. We do not state that information is routinely transferred, rented or traded, and we do not suggest that every visitor’s information is shared with every outside party.

This website may contain links to third-party websites. Those sites have their own privacy practices, which are outside Poker Cottage Rockhampton’s control. When you leave https://pokercottagerockhampton.com, this policy no longer governs how the third party handles information. Please read the privacy notice on an external site before supplying information there. We do not state that external links are vetted or safe.

Online information

Cookies and similar technologies

Cookies are small data files, or similar technologies, that may be stored or accessed through your browser. They may support website operation, remember settings, help us understand site use or assist with maintaining security. We use “may” because technical settings can change and this policy does not list specific cookie names, durations, platforms or tracking categories.

Security, retention and your choices

Safeguarding information

Poker Cottage Rockhampton takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. However, no method of transmitting or storing information can be guaranteed completely secure. We encourage visitors not to send unnecessary sensitive information through general web enquiries and to contact us if they are unsure what is needed for a request.

Keeping information

Information may be kept for as long as reasonably needed for the purpose for which it was collected, to meet legal or operational requirements, resolve disputes and maintain appropriate records. When information is no longer needed, it may be deleted, de-identified or otherwise managed where appropriate. We do not set a fixed retention duration or promise automatic deletion in this policy.

Concerns and privacy complaints

If you have a privacy concern, please contact the venue first at [email protected]. Include enough detail to identify the issue and the outcome you are seeking, while avoiding unnecessary sensitive details. Poker Cottage Rockhampton will consider the concern and respond as appropriate to the circumstances.

Changes to this policy

Poker Cottage Rockhampton may update this Privacy Policy from time to time. A revised version will be published on https://pokercottagerockhampton.com with an updated effective date. Please review this policy periodically, particularly before submitting information through the website. The effective date for this version is 15 September 2026.

Privacy contact

Privacy contact

For privacy questions, access or correction requests, or concerns about information handling, contact Poker Cottage Rockhampton using the details below. Please include enough information for us to understand your request, but avoid sending unnecessary sensitive details in an initial message.

[email protected] +61 7 4931 6278

Poker Cottage Rockhampton, Rockhampton, QLD 4700, Australia